Ace Plus is a leading provider of integrated asset management, maintenance, and construction services to the market.

As the social and corporate landscape continues to change at an ever-increasing pace, the challenge for the future is for Ace Plus to build on our proud history of service to our community, providing the most up to date, relevant, timely and effective services.

The Ace Plus team is totally committed to making the communities we operate within as safe, effective, efficient, and positive as innovation allows. We understand the enormous impact that built environments can have on the lives of individuals, their families, and the broader community.

Our dedication over such a long period is something we are very proud of. It is our public commitment to the people of these communities that in times of great need, there is always dependable expertise close at hand.

• Our Mission

One team, one mission: Consistently deliver safe and effective maintenance services to our clients through a focus on quality, innovation and exceptional customer service. We strive to exceed expectations and build long term partnerships with our clients based on trust, reliability and a commitment to excellence.

• Our Vision

To be recognised as a leading provider of safe and effective maintenance services for our clients, setting the industry standard for excellence and innovation.

• Our Values

We agree to role model these behaviours and encourage all our people and partners to do likewise. We agree to act in accordance with these behaviours and to be held accountable.

WORK SAFELY, GO HOME SAFELY 

Safety is our number one priority. We vigorously protect the safety and wellbeing of our people.

COMMUNICATION WORKS

We have open, honest two-way conversations.

GREAT CULTURE, GREAT OUTCOMES

We act with respect, integrity and honesty at all times. We care for the environment and are sensitive to the needs of our clients and communities.

ACCOUNTABILITY BREEDS SUCCESS

We all own and are all personally responsible for our actions.

ACHIEVEMENT THROUGH TEAMWORK

We are all part of one team and together we can achieve exceptional outcomes.

INNOVATION IS THE WAY OF THE FUTURE

We strive for continuous improvement through innovation.

Our Community
Giving back to our community is incredibly important to our business. Through the lived experience of our friends, family and customers, we have had the opportunity to support many organisations and individuals in small but meaningful ways. The Ace Plus Bus is a community initiative, providing our 12-seater bus free of charge, with the aim of supporting local clubs and not-for-profit groups.

Our People
Ace Plus is dedicated to building a workforce that is representative of our diverse community and ensuring that our employees thrive in a fulfilling work environment. With over 150 employees, we have consistently demonstrated that we are the employer of choice in our industry.

Our employees are empowered to play an active role in championing safety leadership, and to promote a culture of quality and safety across our organisation. We strive for a consistent standard of behaviour, based on safety, empathy, care, and excellent customer service, which defines the
Ace Plus culture and ensures our clients receive only the highest quality workmanship and service.

Our Work
With over 30 years of experience, Ace Plus specialises in commercial buildings and operations, delivering to a wide range of industry
and sectors:

• DEFENCE
• HEALTHCARE
• EDUCATION
• AGED CARE
• MINING
• STADIUMS
• GOVERNMENT
• INDUSTRIAL/CONSTRUCTION

Safety

Ace Plus commits to a high standard of health and safety and complies with all statutory duties on health and safety to ensure, as far as reasonably practical, the health, safety and welfare of all employees in the workplace and continual improvement in OH&S management and performance. 

Ace Plus strives to provide safe and healthy working conditions for employees and those working with us, to ensure that the conduct
of their work does not endanger others. To prevent, as far as is reasonably practicable, accidents and work-related ill health, sufficient time, and resources are allocated for health and safety.

At Ace Plus, our commitment is to:
+ Provide adequate control of health and safety risks arising from our work activities
+ Consult with our employees and others on matters affecting their health and safety
+ Provide and maintain safe plant and equipment
+ Ensure safe handling and use of substances
+ Provide adequate information, instruction, training, and supervision for employees
+ Ensure all employees are competent to do their tasks and give them adequate training
+ Maintain a safe and healthy working environment
+ Communicate effectively on health and safety with clients and any sub-contractors
+ Allocate clear responsibilities for health and safety
+ Comply with current regulations and all other relevant Statutory Regulations and other requirements

Plumbing and Gas Services
Quick, emergency and preventative works We offer a comprehensive range of commercial plumbing services to ensure your building systems function properly, including meeting strict Service Level Agreements and 24/7/365 service for emergency breakdowns. With a specialised team of over 30 mobile plumbers, we are trained to install, maintain and repair your building’s critical systems. Our experienced plumbers are among the most well-trained in the industry, and they uphold the Ace Plus commitment to safety, with access to safety resources and technology, including high-pressure jet washers, confined space rescue and sewer and stormwater video capabilities.

Our plumbing and gas services include:
+ Gas and water leak detection
+ Burst pipes
+ Block drains
+ Camera inspections
+ Hot water system emergencies
+ High-pressure water jet drain cleaning
+ Waterwise plumbing
+ Hot water system installation
+ Gas line repairs and installation
+ Backflow prevention

Electrical Services
A preventative maintenance plan can help avoid costly reactive works.

Our commercial electricians are licensed, certified, and trained to deliver high-quality work for any system. Our services include electrical distribution, equipment connections, electrical panels and breakers, aerial lighting, electrical testing, thermal imaging/infrared, voice and data cabling, uninterrupted power supplies, power distribution, and more. Regardless of how effective your planned maintenance procedures are, having a go-to provider for emergency electrical service is essential for every industry. An on-demand electrical service with Ace Plus as your go-to contractor, delivers peace of mind. As electrical, security and data services are critical services to most businesses, Ace Plus ensures the smooth running of your operation with a complete electrical compliance plan, as well as immediate action when something goes wrong.

Our electrical services include:
+ Power generation
+ RCD / safety switches
+ Light and power
+ Appliance installation
+ Rewiring
+ Thermal imaging
+ UPS
+ Commercial solar

Building Maintenance Services
Regular, professional inspections and repairs.

Our comprehensive building maintenance service includes carpentry, metal work items, gyprock walls and ceilings, screens and installation of aluminium and stainless-steel products. Our specialist handyperson services will carry out small repairs and maintenance services such as tiling repairs, small painting repairs, door repairs and replacements, minor brickwork and plastering repairs, picture hanging and window treatments.
Your roof is a critical component of your business premises, protecting your tenants, their staff, the public and other property and infrastructure from environmental hazards and damage. A regular, professional roof inspection with Ace Plus allows you to  monitor your assets for potential issues, and plan for future maintenance and improvements to your commercial property.

Our building maintenance services include:
+ Renovations
+ Roof repairs
+ Gutters and downpipes
+ Cabinet works
+ Tiling
+ Painting
+ Carpentry
+ Gyprock walls and ceilings
+ Partitioning
+ Plastering repairs

Pump Services
Full inventory of your assets and upcoming maintenance.

Pump installation, repair, and maintenance services are daily realities. Whether you need a complete replacement of your current systems, an ongoing maintenance program, or immediate emergency service, our expert technicians can be at your door 24 hours a day, seven days a week, and we can work on virtually any brand of equipment. An Ace Plus planned pump maintenance program keeps equipment in good condition and reduces the risk of future breakdown. We provide a full-service report with photographs and test results after every visit, enabling you to be across your pump’s condition, and make informed decisions on the need for any future repairs or expenditure.

Our pump maintenance services cover:
+ Stormwater pumps
+ Sewer pumps
+ Potable water pumps
+ Irrigation and bore pumps
+ Circulating pumps
+ Rainwater harvesting pumps
+ Control panels
+ Pump descaling

Pump Services
Our hydraulic pump services include:
+ Installation and commissioning
+ System design and consultation
+ Customised assembly
+ Upgrades and retrofitting
+ Service and maintenance
+ Watermarked products

Preventative Planned Maintenance
Expert commercial plumbing and electrical solutions.

Our experienced Ace Plus personnel perform preventative planned maintenance on managed assets to agreed schedules and frequencies, using tried and tested checklists that conform to Australian Standards and to Manufacturer’s recommendations.

Benefits of receiving individual service reports detailing the management of your assets include:
+ Enhanced equipment performance
+ Cost savings
+ Improved safety
+ Regulatory compliance
+ Efficient resource allocation
+ Data-driven decision making
+ Improved planning and forecasting

Non-Destructive Vacuum Excavation

Vacuum excavation offers a safe, non-destructive solution for digging around utilities. Unlike traditional mechanical excavation methods that risk damaging utilities and disrupting essential services, vacuum excavation ensures efficient soil and debris removal without causing damage.

How vacuum excavation works
Vacuum excavation operates by creating a small and precise opening to access the excavation site. A powerful vacuum system extracts soil and debris through this opening, transferring it into a vehicle’s storage tank. This method safely exposes underground utilities without damaging the pipes, cables, or their coatings, ensuring a non-destructive and efficient excavation process.

Our team’s vacuum excavation capabilities and service offerings include:
+ Potholing for utilities
+ Slot trenching
+ Pipeline tie-ins and maintenance
+ Exposing utilities for precise depth and survey recording
+ Preparing sites for sign, bollard and power pole installation
+ Non-destructive excavation for utility installation
+ Excavation beneath existing structures
+ Excavation across conflicting services
+ Assisting with geotechnical excavation

Strongly reduces strike risk
This safe, non-destructive excavation method prevents damage to utilities, avoiding costly issues such as service disruptions, project delays, repair expenses, personal injuries, and public compensation claims.

Efficient and cost-effective
Ace Plus offers fast and efficient vacuum excavation, providing clear and precise utility exposure. Ideal for high-traffic areas, our vacuum excavation units minimise disruptions and are cost-effective. With extensive experience and top-of-the-line equipment, the Ace Plus
team delivers reliable and professional excavation services.