A WA plumber's guide to smart water meters

Water Corporation

Water Corporation's smart water meters are helping plumbers find leaks faster and giving customers greater control over their water bills. Here's a quick guide to this critical water-saving technology, including a link to where you can learn how to recognise and read different the different types.

What a smart water meter does

  • Measures water flow at regular intervals and sends the data to Water Corporation
  • Enables the customer to use an online account to see how much water goes through their meter

Why Water Corporation uses smart meters

  • No need to visit a property to read the meter, something especially important in locations where access is difficult
  • Help customers identify leaks much sooner and improve water efficiency, which matters for everybody

Why plumbers should know about smart water meters

  • Many utilities are progressively moving to smart meter technology. Water Corporation first installed them 15 years ago and has plans to use them more widely
  • Understanding how to read smart meters helps you diagnose leaks and confirm successful repairs
  • Because water is a scarce resource, plumbers have an important role in helping customers know how to use less
  • When you share your knowledge with customers, they will appreciate you helping them understand the benefits of smart meter technology

Advantages for customers

  • Continuous monitoring of water consumption without waiting for the next bill
  • Early identification of leaks helps avoid unexpectedly high bills and wasted water
  • Visibility of water use trends helps identify ways to save water and reduce water bills

The two main types of smart water meters

  • Integrated
    • A single device containing everything required to automatically read and transmit water use data
    • Digital screen with detailed real-time information such as litres per hour
    • Various models installed
  • Non-integrated
    • A mechanical meter with an additional device (called a ‘cyble’) attached to the top
    • Looks similar to a standard meter, but with an added remote access device that sends data to Water Corporation

How to recognise and read the different types

More information

Category: Water Corporation